We are committed to ensuring that your order is shipped to you as quickly and safely as possible. Here are some important details about our shipping policy:
Shipping Rates: We offer free shipping on all orders that have 2 or more products, while orders under 2 products will be charged a flat rate depending in your country.
Processing Time: Orders are typically processed within 1 business day (24 hours) of receiving your order.
Delivery Time:
Portugal and Spain: 1-2 days
Austria, Belgium, Luxemburg, Netherlands, France, Germany, Italy, Switzerland: 3 – 6 days
The rest of the EU: 5 – 10 days
International Shipping: We currently ship to all of the EU
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please let us know and we will do our best to resolve the issue.
Please note that our shipping and return policies are subject to change. Any updates will be posted on our website. If you have any questions or concerns about our policies, please contact us at info@alpaca.coffee